Audi MultiTronic Gearbox Problems

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If you are experiencing issues with your Multi Tronic Auto gearbox, please read on. It’s a long post but there is some useful info which may save you time. If you’re thinking about buying an Audi with an MultiTronic gearbox registered between 2000 and 2005, do your research. After reading the comments towards the bottom of this page, you will find that there have also been reports of the 2006, 2007 and newer models experiencing issues.

My experience:

I own an Audi A4 which experienced issues with it’s MultiTronic gearbox. The issue first started with a jerk/jump when setting off from the drive gear. I could still get by as long as I gently pressed the accelerator when setting off from drive. If you are experiencing the same, it may get worse.

The car was a few years old at the time of purchase. I took it into Audi  for a check and they replied “You need a new gearbox, cost £4,000″. Now that’s a lot of money!

As I drove the car, overtime the gearbox started to jerk, jutter, rattle when changing gears. I carried out a few searches on the Internet and found that lots of drivers were experiencing the same issue.

A few drivers recommended replacing the gearbox oil. I booked the car in with Audi. Cost me around £180 for oil and labour. Waste of money, did not help at all. For your information my Audi A4 required around 5 litres of oil costing approx £11 per litre but please speak to your local Audi Dealer for advice. Audi will charge around £120 for labour. Please note, your problem may be related to the gearbox oil so changing the oil may help so please contact Audi. Also if your gearbox experiences rattling noises whilst driving, get the fly wheel checked. A brand new one costs approx £430. Also, Audi recommend you change your gear box oil every 40,000 miles but never mention it to you when you car goes in for a service!!!!. In my case changing the gearbox oil was a gamble and I lost out.

Someone recommended contacting Audi head office in Germany. I did and they transferred my query to Audi Head Office UK. I received a reply from one of the managers who basically said Sod Off  and that there was nothing he could do. I was also told it was normal as my car was old and had done lots of mileage.

I decided to shop around for a refurbished gearbox. I contacted various companies around the UK but found that none were in stock. One of them commented “I wish I had 20 of those, I would retire if I did”. Most said we receive calls from Audi drivers daily looking around for the same gearbox.

If you are thinking about shopping around for a refurbished gearbox, it’s worth having your gearbox code and part number to hand otherwise you may be sold the incorrect gearbox. You can obtain the codes from your local Audi dealer or by contacting Audi head office in the UK (Contact number can be found further down this post). Audi will ask for a chassis number so have this to hand. Be prepared for high quotations for a refurbished gearbox as they are not cheap! From my research, a refurbished gearbox can cost anywhere from £1400 to £3,000 pounds.

I decided to visit a local gearbox specialist. The gearbox specialist centre took the car for a test drive and said my gearbox required refurbishing and the flywheel was also faulty which was causing the rattling noises (Both fitted with a 2 year warranty or 24,000 miles). They quoted me a price cheaper then the other garages I had contacted so I decided to go ahead. Guess what, whilst I was at the garage there were three Audi A4’s on ramps. All with registrations between 2002 and 2005. I asked the mechanic what those cars were in for. He replied “The same as yours, faulty Multitronic gearboxes. It’s a common fault, we get lots of these”. I mentioned to him Audi knowing nothing about this common fault. He replied “Of course they are aware”

I decided to contact Audi again and explained it’s got to be a common fault with Audi’s mainly built with Multitronic Gearbox from around the year 2001 to 2005 (approx).  Again, Audi replied we have not had much complaints from drivers and are not aware of any problems. I also asked them to have a read around on the various forums and that they would come across thousands of drivers experiencing problems. I asked for a contribution towards the repair of my gearbox but again not willing to help.

From my experience and research it seems that when the car reaches 70,000+ miles the gearbox starts to cause problems. The issue may also occur with much lower mileage cars. This mainly occurs with gearboxes with a 6 plate clutch which I believe Audi no longer build due to so many issues. They now only supply 7 plate clutch packs. Having spoken to transmissions specialists, they have said this should not happen and is a common fault which Audi should be aware of.

IMPORTANT
If you own an Audi with a Multitrionic auto gearbox and are experiencing problems, please log a complaint with Audi UK so they get to know about this fault. If you are from outside the UK, you can email Audi Germany 

If you know of any other Audi drivers experiencing the same issue, please ask them to log a complaint so something can be done with these gearboxes. The more complaints the better.

Contact details below:

Audi UK: Tel: 0113 2059809 Fax: 0844 844 0512
Audi Head Office Germany


Watch Dog – Click here
Trading Standards –  Click here

If you are or have experienced issues with your Audi gearbox, please leave a comment. There are currently over 500 comments on this page. Click here and browse to the bottom of the page to leave a comment or read existing comments by drivers who have experienced issues.

Update:

If you are experiencing issues with your ECU, Roger the owner of ECU Testing has kindly offered 10% off repairs and is alot cheaper then main dealers, according to driver feedback.

Discount code: GEARBOX8

Tel: 01773 535638

Website: ECU Testing

For more info on the ECU Testing discount and driver feedback: Click here

Good luck

ECU Testing Offers 10% Discount

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Roger from ECU Testing has kindly offered a 10% discount to visitors of this site. If you quote ‘GEARBOX8′ when you call, 10% will be deducted from the overall price. Many thanks Roger. I’m sure drivers experiencing issues with their ECU’s will appreciate the discount.

I was happy to write about ECU Testing based on a few good reviews from visitors on this website (See feedback below). I have not used them personally, but know of a few guys who have and feedback was very good. Before purchasing a brand new ECU, it’s worth giving them a call. They deal with most makes and models of cars, just incase you have other cars in the family.

For those who are not aware, ECU Testing specialise in testing and repairing ECU’s at the fraction of the cost of a new one.

See below feedback from visitors:  Original feedback from the below drivers can be found at http://www.audi-gearbox-problems.co.uk/?p=1

From Vic
Update on the wifes TT.
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