Audi MultiTronic Gearbox Problems

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If you are experiencing issues with your Multi Tronic Auto gearbox, please read on. It’s a long post but there is some useful info which may save you time. If you’re thinking about buying an Audi with an MultiTronic gearbox registered between 2000 and 2005, do your research. After reading the comments towards the bottom of this page, you will find that there have also been reports of the 2006, 2007 and newer models experiencing issues.

My experience:

I own an Audi A4 which experienced issues with it’s MultiTronic gearbox. The issue first started with a jerk/jump when setting off from the drive gear. I could still get by as long as I gently pressed the accelerator when setting off from drive. If you are experiencing the same, it may get worse.

The car was a few years old at the time of purchase. I took it into Audi  for a check and they replied “You need a new gearbox, cost £4,000″. Now that’s a lot of money!

As I drove the car, overtime the gearbox started to jerk, jutter, rattle when changing gears. I carried out a few searches on the Internet and found that lots of drivers were experiencing the same issue.

A few drivers recommended replacing the gearbox oil. I booked the car in with Audi. Cost me around £180 for oil and labour. Waste of money, did not help at all. For your information my Audi A4 required around 5 litres of oil costing approx £11 per litre but please speak to your local Audi Dealer for advice. Audi will charge around £120 for labour. Please note, your problem may be related to the gearbox oil so changing the oil may help so please contact Audi. Also if your gearbox experiences rattling noises whilst driving, get the fly wheel checked. A brand new one costs approx £430. Also, Audi recommend you change your gear box oil every 40,000 miles but never mention it to you when you car goes in for a service!!!!. In my case changing the gearbox oil was a gamble and I lost out.

Someone recommended contacting Audi head office in Germany. I did and they transferred my query to Audi Head Office UK. I received a reply from one of the managers who basically said Sod Off  and that there was nothing he could do. I was also told it was normal as my car was old and had done lots of mileage.

I decided to shop around for a refurbished gearbox. I contacted various companies around the UK but found that none were in stock. One of them commented “I wish I had 20 of those, I would retire if I did”. Most said we receive calls from Audi drivers daily looking around for the same gearbox.

If you are thinking about shopping around for a refurbished gearbox, it’s worth having your gearbox code and part number to hand otherwise you may be sold the incorrect gearbox. You can obtain the codes from your local Audi dealer or by contacting Audi head office in the UK (Contact number can be found further down this post). Audi will ask for a chassis number so have this to hand. Be prepared for high quotations for a refurbished gearbox as they are not cheap! From my research, a refurbished gearbox can cost anywhere from £1400 to £3,000 pounds.

I decided to visit a local gearbox specialist. The gearbox specialist centre took the car for a test drive and said my gearbox required refurbishing and the flywheel was also faulty which was causing the rattling noises (Both fitted with a 2 year warranty or 24,000 miles). They quoted me a price cheaper then the other garages I had contacted so I decided to go ahead. Guess what, whilst I was at the garage there were three Audi A4’s on ramps. All with registrations between 2002 and 2005. I asked the mechanic what those cars were in for. He replied “The same as yours, faulty Multitronic gearboxes. It’s a common fault, we get lots of these”. I mentioned to him Audi knowing nothing about this common fault. He replied “Of course they are aware”

I decided to contact Audi again and explained it’s got to be a common fault with Audi’s mainly built with Multitronic Gearbox from around the year 2001 to 2005 (approx).  Again, Audi replied we have not had much complaints from drivers and are not aware of any problems. I also asked them to have a read around on the various forums and that they would come across thousands of drivers experiencing problems. I asked for a contribution towards the repair of my gearbox but again not willing to help.

From my experience and research it seems that when the car reaches 70,000+ miles the gearbox starts to cause problems. The issue may also occur with much lower mileage cars. This mainly occurs with gearboxes with a 6 plate clutch which I believe Audi no longer build due to so many issues. They now only supply 7 plate clutch packs. Having spoken to transmissions specialists, they have said this should not happen and is a common fault which Audi should be aware of.

IMPORTANT
If you own an Audi with a Multitrionic auto gearbox and are experiencing problems, please log a complaint with Audi UK so they get to know about this fault. If you are from outside the UK, you can email Audi Germany 

If you know of any other Audi drivers experiencing the same issue, please ask them to log a complaint so something can be done with these gearboxes. The more complaints the better.

Contact details below:

Audi UK: Tel: 0113 2059809 Fax: 0844 844 0512
Audi Head Office Germany


Watch Dog – Click here
Trading Standards –  Click here

If you are or have experienced issues with your Audi gearbox, please leave a comment. There are currently over 500 comments on this page. Click here and browse to the bottom of the page to leave a comment or read existing comments by drivers who have experienced issues.

Update:

If you are experiencing issues with your ECU, Roger the owner of ECU Testing has kindly offered 10% off repairs and is alot cheaper then main dealers, according to driver feedback.

Discount code: GEARBOX8

Tel: 01773 535638

Website: ECU Testing

For more info on the ECU Testing discount and driver feedback: Click here

Good luck

Settlement of Class Action Against Audi Gets Preliminary Approval

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A federal judge has given preliminary approval to settling a class-action suit over transmission problems on about 64,000 of Audi’s most popular models.

The settlement covers anyone in the United States who leased or bought from Audi a 2002-6 A4 or A6 model with a continuously variable automatic transmission.

The preliminary approval was given on March 11 by Judge A Howard Matz of the United States District Court for the Central District of California. He scheduled a hearing for September when any complaints about the settlement would be considered and final approval could be given.

The suit – Anna Sadowska and Yanick Godbout v. Volkswagen Group of America – was filed in January 2011.

It contends that the continuously variable transmissions had manufacturing and design flaws that caused them to fail, leaving owners facing thousands of dollars in repair bills.

It further asserts that Audi knew about these problems and concealed them from consumers.

In the settlement, Audi denied the transmissions were defective and said it “acted properly and in compliance with applicable laws and rules.” The automaker also said it was “also mindful of the fact that future protracted litigation, with the burdens and uncertainties it creates, may not be in the best interests of their customers.” So, the automaker agreed to the settlement.

Among the basic elements of the settlement:

• Reimbursement “for certain C.V.T. transmission repairs” that occurred or will occur within 10 years or 100,000 miles of the original sale or lease of the vehicle. The original powertrain coverage was four years or 50,000 miles. The parts for which the owner will be reimbursed vary depending on model year.

The transmission control module is covered for 2003, 2004, 2005 or 2006 model year A4s and A6s. The valve body is covered for 2003-4 model A4 and A6. Replacement of the transmission without the valve body and transmission control module “is covered for the 2002, 2003 or 2004 model year Audi A4 or Audi A6.

The settlement does not indicate whether the owner would be reimbursed if another transmission part failed or if the entire transmission needed to be replaced.

Some of the 2002 and 2003 models are probably beyond that extended warranty, but the owners can still be reimbursed for the specified repair if it occurred within 100,000 miles or 10 years, according to the settlement.

• There is also a “trade-in reimbursement cost” for lost value of a 2002, 2003 or 2004 A4 or A6 that needed “a complete replacement of a C.V.T. transmission” after the normal warranty expired but the vehicle was sold or traded without the repair.

The settlement does not say whether owners who had only a major component fail instead of a complete replacement are eligible for reimbursement.

It was also not clear why the 2005-6 model years were not covered in this part of the settlement.

• Under the settlement the plaintiff’s lawyers will receive $2.375 million for fees and expenses.

Those lawyers, Payam Shahian of Los Angeles and Robert Starr of Woodland Hills, Calif., did not respond to a request for clarifications of the basic elements of the settlement.

Source: New York Times

ECU Testing Offers 10% Discount

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Roger from ECU Testing has kindly offered a 10% discount to visitors of this site. If you quote ‘GEARBOX8′ when you call, 10% will be deducted from the overall price. Many thanks Roger. I’m sure drivers experiencing issues with their ECU’s will appreciate the discount.

I was happy to write about ECU Testing based on a few good reviews from visitors on this website (See feedback below). I have not used them personally, but know of a few guys who have and feedback was very good. Before purchasing a brand new ECU, it’s worth giving them a call. They deal with most makes and models of cars, just incase you have other cars in the family.

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See below feedback from visitors:  Original feedback from the below drivers can be found at http://www.audi-gearbox-problems.co.uk/?p=1

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