Audi MultiTronic Gearbox Problems

If you are experiencing issues with your Multi Tronic Auto gearbox, please read on. It’s a long post but there is some useful info which may save you time. If you’re thinking about buying an Audi with an MultiTronic gearbox registered between 2000 and 2005, do some research. After reading the comments towards the bottom of this page, you will find that there have been reports of newer models (past 2005) experiencing issues, but I can only explain the experience with my vehicle.

If you are or have experienced issues with your Audi gearbox, please leave a comment. There are currently over 700 comments on this page. Click here and browse to the bottom of the page to leave a comment, or feel free to read existing comments by drivers who have experienced issues.

My experience:

I own an Audi A4 which experienced issues with its MultiTronic gearbox. The issue first started with a jerk/jump when setting off from drive gear. I could still get by as long as I gently pressed the accelerator when setting off from drive. If you are experiencing the same, it may get worse.

The car was a few years old at the time of purchase. I took it into Audi for a check and they replied “You need a new gearbox, cost £4,000”. Now that’s a lot of money!

As I drove the car, overtime the gearbox started to jerk, jutter, rattle when changing gears. I carried out a few searches on the Internet and found that lots of drivers were experiencing the same issue.

A few drivers recommended replacing the gearbox oil so i booked the car in with Audi. Cost me around £180 for oil and labour, but did not help. For your information my Audi A4 required around 5 litres of oil costing approx £11 per litre but please contact your local Audi Dealer for advice. Audi recommend you replace your gear box oil every 40,000 miles, but this may vary for different models of cars, so worth getting this checked out.

If your gearbox experiences rattling noises whilst driving, get the fly wheel checked. A brand new one costs approx £430.

Someone recommended contacting Audi head office in Germany. I did and they transferred my query to Audi Head Office UK. I received a reply from one of the managers who basically said he couldn’t help. I was also told it was normal as my car had done lots of mileage.

I decided to shop around for a refurbished gearbox. I contacted various companies around the UK but found that none were in stock. One of them commented “I wish I had 20 of those, I would retire if I did”. Most said we receive calls from Audi drivers daily looking around for the same gearbox.

If you are thinking about shopping around for a refurbished gearbox, it’s worth having your gearbox code and part number to hand otherwise you may be sold the incorrect gearbox. You can obtain the codes from your local Audi dealer or by contacting Audi head office in the UK. Audi will ask for a chassis number so have this to hand. Be prepared for high quotations for a refurbished gearbox as they are not cheap! From my research, a refurbished gearbox can cost anywhere from £1400 to £3,000 pounds.

I decided to visit a local gearbox specialist. The gearbox specialist centre took the car for a test drive and said my gearbox required refurbishing and the flywheel was also faulty which was causing the rattling noises (Both fitted with a 2 year warranty or 24,000 miles). They quoted me a price cheaper then the other garages I had contacted so I decided to go ahead. Whilst I was at the garage there were three Audi A4’s on ramps. All with registrations between 2002 and 2005. I asked the mechanic what those cars were in for. He replied “The same as yours, faulty Multitronic gearboxes. It’s a common fault, we get lots of these”. I mentioned to him Audi knowing nothing about this common fault. He replied “Of course they are aware”

I decided to contact Audi again and explained its got to be a common fault with Audi’s especially the ones built with Multitronic Gearboxes from around the year 2001 to 2005 (approx).  Again, Audi replied we have not had any complaints from drivers and are not aware of any problems. I asked for a contribution towards the repair of my gearbox but again not willing to help.

IMPORTANT
If you own an Audi with a Multitrionic auto gearbox and are experiencing problems, please log the issue with Audi UK so they are aware of the fault. If you are from outside the UK, you can email Audi Germany 

Contact details below:

Audi UK: Tel: 0113 2059809
Audi Head Office Germany

If you are or have experienced issues with your Audi gearbox, please leave a comment. There are currently over 700 comments on this page. Click here and browse to the bottom of the page to leave a comment or read existing comments by drivers who have experienced issues.

Good luck

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